The complaints are for the purpose of assisting the Tax Board of Review in making additional notes for their report to the Mayor and the County Council concerning instances, which, in the opinion of the Board, the Director of Finance did not use proper methods in assessing real property for purposes of taxation. Since this session or period is not for appealing assessments but only for receiving complaints, the Board cannot change any assessment during the process.

The period for complaints should not be confused with the filing of assessment appeals. The April 10th appeals deadline against the 2023 assessments has expired.

Complaints may be filed only during the period from September 5, 2023 to September 18, 2023 with the Director of Finance at the County of Hawai’i, Real Property Tax Office, Aupuni Center, 101 Pauahi Street, Suite 4, Hilo, Hawai’i 96720, or at the West Hawai’i Real Property Tax Office, West Hawai’i Civic Center, 74-5044 Ane Keohokalole Highway, Building D, Second Floor, Kailua-Kona, Hawai’i 96740.